lee99's Privacy Policy
lee99 places the highest importance on protecting your personal information. In this policy, we explain in detail how your information is collected, stored, and used.
Introduction & Overview
This privacy policy applies to all users of the lee99 platform. When you visit the lee99 website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.
lee99 is committed to ensuring a safe, secure, and transparent online gaming environment for users in Bangladesh. We believe your personal information should be used solely for your benefit — it should never be unlawfully transferred or sold to any third party.
If you have any questions about anything described in this policy, you can contact us at [email protected].
What Information We Collect
lee99 collects certain information to operate its services properly. This information falls into two main categories:
2.1 Information You Provide Directly
When you provide information yourself, the following may be collected:
- Full name and contact details (email address, mobile number)
- Date of birth — for age verification purposes (users aged 21+ only)
- National ID card or passport details — for account verification
- Payment information: bKash, Nagad, Rocket, Upay, or bank account number
- Username and password used to log in to your account (stored in encrypted form)
2.2 Automatically Collected Information
When you use the lee99 platform, some information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and language settings
- Time of site access, pages visited, and session duration
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity logs
Purpose of Data Use
lee99 uses collected information only for lawful and specific purposes. The main purposes are outlined below.
Account Verification
Information is used to confirm your identity and prevent fraudulent activity.
Transaction Processing
To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
Customer Support
To provide effective assistance and resolve complaints through 24/7 live chat and email.
Security
To protect the platform from unauthorized access, money laundering, and other illegal activities.
Service Improvement
To analyze user experience and improve lee99's gaming platform and features.
Legal Compliance
To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
Sharing Information with Third Parties
lee99 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Necessary transaction details are shared with bKash, Nagad, Rocket, Upay, and authorized banking partners to complete deposits and withdrawals. These partners may only use the information to process the specific transaction.
4.2 Technology and Service Partners
Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others) operate under their own privacy policies. lee99 shares only the minimum information necessary for service operation with these providers.
4.3 Legal Obligations
If disclosure of information is required under a court order, a request from an investigative authority, or applicable law, lee99 may be obligated to provide that information.
4.4 Business Changes
In the event of a merger, acquisition, or business transfer, user information may be transferred to the new entity. Users will be properly notified before any such change takes place.
Data Storage & Security Measures
lee99 uses industry-standard technology and practices to keep your information secure. Security is the foundation of our platform.
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Password hashing — no password is stored in plain text
- Firewall and intrusion detection systems
- Regular security audits and vulnerability reviews
5.2 Administrative Security
- Data protection training for staff
- Access to information is restricted to authorized personnel only
- Rapid response protocol in the event of a data breach
5.3 Data Retention Period
Your information is retained for as long as your account is active. Even after account closure, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Beyond that, information is securely deleted when no longer needed.
Cookies & Tracking Technologies
The lee99 website uses cookies, which are small text files stored in your browser. They are used to improve your browsing experience and ensure the site functions properly.
6.1 Types of Cookies
- Essential cookies: Required for the basic functionality of the site, such as maintaining your login session.
- Functional cookies: Remember your preferences and settings, such as language selection.
- Analytics cookies: Collect information about site usage to help improve our services.
6.2 Cookie Controls
You can disable or delete cookies through your browser settings. However, this may limit some functionality of the site. The option to withhold consent for non-essential cookies is always available.
Your Rights
As a lee99 user, you have a number of important rights over your own personal information.
You may request a copy of the information we hold about you at any time.
If any of your information is incorrect, you may request that it be corrected. Ensuring accurate information is in the interest of both you and us.
Beyond legal obligations, you may request that your account and associated information be deleted.
You may object to the use of your information for specific purposes (such as marketing) and request that it be stopped.
You may receive your information in a structured, commonly used format and use it elsewhere.
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a maximum of 30 days.
Protection of Minors
lee99 provides services only to individuals aged 21 or older. We do not knowingly collect or process the information of any minor.
An age verification process is completed at the time of account registration. If we find evidence that a user is under the age of 21, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects their child is using our platform, please contact us at [email protected].
Policy Changes and Updates
lee99 reserves the right to amend or update this privacy policy as needed. Changes to this policy may result from service improvements, legal changes, or the adoption of new technologies.
For any significant changes, we will notify users in the following ways:
- Sending a notification to your registered email address
- Displaying a clear notice on the main page of the site
- Updating the "Last updated" date at the top of the page
Continuing to use the site after a change has been made will be considered your acceptance of the new policy. Visit this page regularly to stay informed about policy updates.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, the lee99 support team is always here to help.
Privacy Contact
To exercise any rights regarding your information, or to request deletion or correction, please use the following:
Our support team provides assistance in both Bengali and English.
This privacy policy should be read alongside lee99's Terms and Conditions and Responsible Gaming Guidelines. Together, these documents fully define the relationship between you and lee99.